Should IT be treated more like plumbing or more like the medical profession? Plumbers are usually hired on a break-fix model; when there is a leak, or a drain fails to flow, someone calls a plumber. The plumber fixes the problem and sends a bill, but typically does not learn about the unique plumbing features associated with the property, or the property owner’s needs. Continue Reading
You’ve probably heard plenty VoIP vs traditional phone system arguments over the last few years to a point where you perhaps turn them all off. If you’ve been using landline phones in your company for decades, it’s easy to get accustomed to using traditional phones. But as competition continues to become more intense in the business world, you’re likely realizing landline phones won’t help you scale. Continue Reading
Apple vs. U.S. Government still sounds like an odd choice of words, or perhaps something out of The Onion just a year ago. Now it’s very real after a strange turn of events over the last few months. Ever since the FBI demanded Apple hack the iPhones belonging to terrorists in last year’s San Bernardino, California shootings, the argument over security vs. privacy has grown ever louder. Continue Reading
In order to successfully run a business in today’s high-tech age, a complete understanding of information technology (IT) is vital. Huge quantities of data are being generated in all kinds of businesses and IT outsourcing services have never been more essential in order to make the most of all this information and to keep it secure from cyberattacks. It’s worth thinking about where IT goes from here. The following are the major trends that IT outsourcing services will be monitoring in 2016 and beyond. Continue Reading