How to Choose: VoIP vs Traditional Phone System

Innovation is what begins the cycle of technological evolution. Consider the telephone. Supposedly, Alexander Graham Bell made the first successful telephone call on March 10, 1876 and cited it in his laboratory notebook. This thought usually instills an image of a bearded man using a rotary dialed phone with a separate earpiece for listening and mouthpiece for speaking. This invention went on to many different incarnations over the next century and a half roughly including a unified headset for listening and talking, push buttons, and even cordless technology. Continue Reading

  • 11/14/2016
  • IT

Battery Backup or Surge Protector

Computing equipment likes a nice, steady flow of current. Sudden overvoltages can damage or destroy a computer. These can come from a lightning strike, a fallen tree shorting the power lines, a squirrel in a transformer, or just a poor-quality power grid.

Undervoltages are bad too. They most often come from brownouts when demand on the power grid is high. When the outlet isn’t delivering enough voltage, power supplies have to draw more current to compensate, stressing them and possibly causing long-term damage. Continue Reading

  • 11/03/2016
  • IT

The Importance of IT/Web Usage Policies

In the business world, not only is technology one of the most important factors, but its usage has also substantially grown over the years. Data can be stored and accessed much easier, people are more dependent on their mobile devices in the workplace, and Internet access has become all too common. In fact, most (if not all) businesses in this day and age wouldn’t even be able to function if it wasn’t for access to the World Wide Web. Through the usage of Internet, you can reach out to your customers easier, use social media platforms to further your company’s goals, and even collaborate with business partners. With that said, constant use of the World Wide Web can also be a cause for concern in the workplace. If you don’t set some ground rules as a business owner, you may find your employees abusing their privileges and even visiting the wrong websites. When it comes to IT/web usage policies in the workplace, what are some things to keep in mind, especially for your employees? Here is what to consider.  Continue Reading

The Role of People in Man-Machine Process

Until AI reaches level 2, people will be part of processes. The thought that frightens so many people is that computers will replace humans. The United States National Science Foundation predicts a somewhat different scenario. They predict something they call “network-enhanced telepathy.” Based on progress in recent research they posit a kind of digital mind meld. Sending thoughts over the internet, they say, would be practical by the 2020s. Continue Reading

  • 10/14/2016
  • IT

Which Is Right For Your Business: Fiber, Copper Or Standard Cable?

Although there are really only three main choices for a wired internet connection for businesses, the process of figuring out which is best for you can nevertheless be very confusing. That’s mostly because a “cable” connection can mean different things depending on where you are located. Just about all cable companies have fiber optic cable in their systems, but not all will run it directly to your business. Continue Reading

  • 09/30/2016
  • IT

Understanding POP, IMAP, Exchange, and Webmail

When you set up an email account, you’re likely to see a confusing choice of protocols. There are four main ways to receive email on your computer. One of them — webmail — is obviously different and relatively easy to understand. The other three — POP, IMAP, and MAPI (Exchange) — require a bit more explaining. Here’s a quick overview of what they’re all about, without getting too deep into technical details. Continue Reading

  • 09/23/2016
  • IT

6 Myths About Data Encryption

Encryption is an essential tool in keeping data safe. It’s not the whole answer, though, and the Internet is full of misleading information about it. Sometimes it’s portrayed as a magic bullet, sometimes as a waste of time. Truth is always more complicated than myths, so let’s look at a few myths and get a perspective on them. Continue Reading

Can You Benefit From Unified Threat Management?

Keeping a business’s computers secure is a complicated job. It involves firewalls, security software, spam filtering, router configuration, VPNs, and more. What if you could put it all together and have one security product that covered all the bases? That’s what unified threat management (UTM) offers.

UTM can come in a hardware appliance or a software package. A UTM appliance is typically a router and firewall in one box, with additional functions to handle all aspects of security. UTM software provides a suite of applications which the administrator can manage through a console. Some cloud UTM services are available, though they aren’t common yet. Continue Reading