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Monthly Archives: April 2014

Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?

It’s no secret that any growing small-to-medium sized business must monitor and manage its business technology in the most cost-efficient way. The tricky part is figuring out how to do this without sacrificing the overall experience of the end-user. End-users can be clients and customers or employees. Both rely on the efficiency of a firm’s network, servers, and applications, and the availability of the company’s data center. Continue Reading

  • 04/17/2014
  • IT